Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be defected and must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@circuitmess.com, and we'll send you all the information you need. 

If your return is being made because of our mistake (wrong kit, something missing from the kit, damaged kit), we’ll send you a return shipping label, as well as instructions on how and where to send your package. 

If you want to return your package that's not damaged or because you did not cancel your order on time, we do not provide the return shipping label. 

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@circuitmess.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.